Contact
The way to reach Flexosamine360 is by email at contacto@flexosamine360.com. We have no phone line and no office open to the public: we answer in writing, in the order messages arrive.
What you can write to us about
- Questions about the information on a country page.
- Reports of out-of-date details: price, format, delivery terms or ingredients.
- Orders sent through the form with no call from the advisor within one day.
- Requests about your personal data: access, correction, erasure or objection.
- Feedback on your experience with the product, which with your permission may be published as a customer opinion, showing only your first name and town.
Questions about an order
Flexosamine360 does not sell or ship products. When you submit the order form, your details are passed to the seller, and an advisor working for the seller calls you to confirm the product, quantity and address and arranges delivery with payment on receipt.
So a change of address or quantity, or cancelling an order, is settled fastest during that same call. If the call has not come within a day, write to us with the phone number you entered in the form and the country you ordered from: we will check that the request was passed on.
What to include in your message
- The country of the page you were reading.
- The reason for your message in one or two sentences.
- If you are writing about an order, the phone number you entered in the form.
- Nothing else: do not send bank details, passwords or ID documents — we never ask for them.
Health questions
We do not answer individual medical questions and cannot say whether the product suits a particular person. If you have severe joint discomfort, a diagnosed condition or take regular medication, talk to your doctor or pharmacist. There is more in our health notice.
Personal data in messages
We use your email address and the content of your message only to reply to you, and we do not share them for advertising. Details are in the privacy policy.