Privacy policy
Flexosamine360 processes as little data as possible: the name and phone number you enter in the order form, passed to the seller only to handle that order, and technical server logs. We use no analytics, no advertising trackers and no third-party cookies.
Data controller
The controller for data processed on this website is the editorial team of Flexosamine360 (flexosamine360.com). For any privacy matter, contact contacto@flexosamine360.com.
What data we process and why
Order form
When you submit the form, we collect your name, your phone number and the country and product of the page you order from. These details are passed to the seller of the product for one purpose only: so that an advisor can call you to confirm the order and arrange delivery with cash on delivery. We do not use them for advertising and do not sell them to anyone.
Server logs
Like any web server, our hosting records technical data about visits (IP address, date and time, page requested, browser type). This is used to serve the pages, detect abuse and keep the site secure, and is kept for a limited period.
If you write to us, we use your address and message only to reply.
Legal basis
Form data is processed because you send it to request a product: these are pre-contractual steps taken at your request (Article 6(1)(b) GDPR). Server logs are based on our legitimate interest in running the site securely (Article 6(1)(f) GDPR).
Outside the European Union, processing follows the applicable local data-protection law, such as Colombia’s Law 1581 of 2012 or Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties, and the equivalent rules in each country.
Recipients
- The seller of the product receives your name and phone number to confirm and deliver the order. From that point the seller processes the data under its own responsibility and explains its terms during the call.
- Cloudflare is the site’s hosting and security provider and processes server logs on our behalf.
Cookies and local storage
We use no third-party cookies, analytics tools or advertising pixels. After you submit an order, your browser stores a flag in local storage (localStorage) so that the same order is not sent twice; it expires after 30 days and you can clear it at any time in your browser settings. The flag is not shared with anyone.
How long we keep data
From your order we keep only a short-lived duplicate-protection record for 30 days, after which it is deleted automatically. Data received by the seller is governed by the seller’s own policy. Emails are kept for as long as needed to deal with your request.
Your rights
You can ask for access to your data, correction, erasure, restriction of processing and data portability, or object to processing, by writing to contacto@flexosamine360.com. In the EU you also have the right to lodge a complaint with the data-protection authority of your country; elsewhere, with the authority competent under your national law.
The site is not intended for anyone under 18.